Panthers and privacy

Panthers is a network of licensed clubs providing leisure, recreation, dining and entertainment services across NSW.  The cornerstone of Panthers business is members.  To enable identification of a provision of services to members, we need to collect and store information about you.

The Federal Government Privacy Act provides the minimum standards for the handling of your personal information.  Panthers is committed to complying with these principles.

Collection of Information
The information about you that we collect and store generally includes your name, address, date of birth and other contact details.  This information allows us to contact you, as necessary, on issues related to your membership.  We are also in the process of collecting information that will allow us to better meet your needs.  Generally, this information includes your preferences for types of dining, sport, entertainment and other interests.

Any information of this type will be collected from you by requests forwarded in person, by mail, e-mail, telephone or the internet.

Receiving Material from Panthers
Our aim is to provide you with opportunities, offers, products or services that will give your membership the highest possible value.  These opportunities may be provided by the Panthers group or they may come from another organisation, if we believe it is appropriate.

If we do send you information about another organisation, we will not provide them with your personal details.  We may disclose some of your details to external contractors to perform tasks on our behalf.  A mailing house is an example.  Whenever we do this, we impose restrictions on how they use your information.  These restrictions secure the confidentiality of your data.

Access to Information
You have the right to access the information we hold about you.  To do so you will need to contact us in writing, with the details of your request.

Complaints
If you have a complaint about the way your personal information is used, please contact us in writing and your complaint will be investigated.

Your choice
Receiving marketing information from Panthers is completely your choice.  You may request not to receive marketing information, please advise us in writing of your decision.